Privacy policy

Introduction

At Beyond The Branch Designs, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, fill out a form, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

  • Order details and uploaded artwork

Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

This helps us improve website performance and user experience.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to inquiries

  • Improve our products and services

  • Send order updates and confirmations

  • Improve website functionality

  • Prevent fraud or unauthorized activity

We do not sell, rent, or trade your personal information to third parties.

Artwork & Uploaded Files

Any artwork or files you upload for DTF printing or engraving:

  • Are used solely for order fulfillment

  • Are not shared publicly

  • Remain your intellectual property

Customers are responsible for ensuring they have legal rights to submitted designs.

Payment Security

All payments are processed through secure third-party payment processors.
We do not store full credit card information on our servers.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Remember cart information

  • Track website analytics

  • Improve performance

You can disable cookies through your browser settings, though some site features may not function properly.

Third-Party Services

We may use third-party services such as:

  • Payment processors

  • Shipping carriers

  • Website analytics tools

  • Email marketing platforms

These providers only receive information necessary to perform their services.

Data Protection

We implement reasonable security measures to protect your information. However, no online transmission is 100% secure.

By using our website, you acknowledge this risk.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, contact us at branchdesigns99@gmail.com.

Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

📩 branchdesigns99@gmail.com